Order System is CLOSED

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Please contact Jen Angelstad with any questions or concerns regarding the current session of Hot Lunch. 

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Hot Lunch Policy

 

Students late or absent:

1. Notification is to be provided by email to hotlunch_heritage@hotmail.com by parents prior to 10:00am for meals to be:

   1. Set aside at the office for pickup

   2. Delivered to a sibling or friend

   3. Stored in the fridge for pick-up the following day

2. Should notice not be provided, unclaimed lunches will be considered a donation toward our Nourish Network within the school.

 

Field Trips:

1. Should a field trip coincides with a scheduled hot lunch day, meals will be refrigerated and handed out to participating students by the end of the school day and no later than the following day in the case of extenuating circumstances. 

 

Refunds:

1. Refunds will be processed should the student no longer attend Heritage Heights. Parents are to provide email notification by email to hotlunch_heritage@hotmail.com. Please include the date that the student will no longer be attending and an address for mailing a payment. 

2. Other situations will be considered on a case by case basis. 

 

Code of Conduct:

1. Respectful, kind, and appreciative behaviour that fosters a welcoming and caring environment is expected towards our volunteers. Verbal abuse of our volunteers will not be tolerated and may result in the cancellation and refund of remaining hot lunch sessions.

 

Acceptance of Policies:

1. Enrolment and payment for the Hot Lunch Program constitute acknowledgment and agreement to abide by all policies outlined above.

 

Contact Information:

1. All questions, concerns and notification pertaining to the Hot Lunch Program are to be emailed to hotlunch_heritage@hotmail.com.

 

Thank you for your adherence to these guidelines. Our goal is to guarantee a seamless and efficient lunch service for all participating students in the Hot Lunch Program.

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